Your software My Mautic version is: 3.1.0 My PHP version is: 7.2 Your problem Hi, Mautic 3.1.0 is not confirming the SNS subscription, I don’t see any errors in the logs. I have added Amazon SES as API and its working perfectly fine, my other concern is since we added SES through API we still …

Hi yes. Sns endpoint is different: [image] 3.1.0: SES API working but not SNS (404 /worker/amazon/callback) Product Support No, it is the same response from SES and in Mautic it is handled the same way, but Mautic looks only for the active sending method and enable the c…

SNS verification works but mautic is still not able to catch bounce emails through webhook, see some recent bounces in SES console but its not showing in Mautic. Is there any cronjob to pull bounces from Amazon SES?

No, it’s not a cronjob. Should be immediate. But SNS sends with a certain delay.

Its been more than 1 hour, seem like Its not working for me, just to confirm when we process bounces through webhook we don’t need to setup mailbox in mautic configuration? Thanks.

No, you don’t need a mailbox. The data comes in like a webhook.

This is how it works: You send your emails The post office of those email addresses will send back a notification to Amazon within their own time frame. Maybe after 1 day. This message is processed by Amazon and using SNS the the bounce notification is sent back to Mautic. So it is not immediate,…

Yes, i have setup the SNS topics on the sender email address of the SES.

Bounces are working in SES. Follow the steps here for SNS configuration [image] Bounce management . Monitored Email. Since version 1.2.0 Mautic has provided a feature which allows monitoring of IMAP accounts to detect bounced emails and unsubscribe requests.Note that Mautic makes use of a…

Mautic SES Bounce Processing

Product Support

joeyk September 7, 2020, 12:36am 2

Hi yes.
Sns endpoint is different:

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Mautic SES Bounce Processing

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