How do I remove the contacts who have unsubscribed from my newsletter from the main contact’s segment?
Waiting for response!!
If you’d like to unsubscribe them manually:
- open contacts
- select the contact you wish to unsubscribe
- click on the drop down on the far top right corner of the screen next to “Close”
- click on Preference (this will open the contact’s Contact Preference Center)
- uncheck Email (and SMS if you want), add / remove the contact from Category or Segment