Most links/buttons clicked in the admin-area show an 500 Error

Your software
My Mautic version is: 5.1.0
My PHP version is: 8.0.30
My Database type and version is: 10.3.39-MariaDB, pdo_mysql

Your problem
My problem is:
Since upgrading to v5, when I try click any link in the admin-area of Mautic ( for example going like the Contacts page ("mautic/s/contacts) edit a Tag via clicking it’s Edit-button with the link “/mautic/s/tags/edit/364?tmpl=list” ), it doesnt work - I get an 500 Error. The console says:

“GET /mautic/s/tags/edit/364?tmpl=list&_=1721122832680&mauticUserLastActive=126”
“Status: 500”

For example these errors are showing in the log:

[2024-07-16T10:08:24.754165+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list'" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":11905}
[2024-07-16T10:08:42.122289+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list'" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":11948}
[2024-07-16T10:08:55.674138+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\TableNotFoundException: "An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 49 {"exception":"[object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 1146): An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:49)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1146): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:130)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.680131+00:00] mautic.CRITICAL: Exception thrown when handling an exception (Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67) {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.680271+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list'" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)\n[previous exception] [object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 1146): An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:49)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1146): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Statement.php:130)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.682789+00:00] mautic.CRITICAL: Exception thrown when handling an exception (Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67) {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.682862+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list'" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)\n[previous exception] [object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)\n[previous exception] [object] (Doctrine\\DBAL\\Exception\\TableNotFoundException(code: 1146): An exception occurred while executing a query: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:49)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1146): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'imicp_mauimi1.maut1l_email_list_excluded' doesn't exist at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] Over 9 levels deep, aborting normalization"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.685857+00:00] mautic.CRITICAL: Exception thrown when handling an exception (Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67) {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:08:55.687357+00:00] mautic.ERROR: Doctrine\DBAL\Exception\InvalidFieldNameException: An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.deduplicate' in 'field list' - in file /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php - at line 67 [] {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12045}
[2024-07-16T10:09:03.359139+00:00] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: "An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.is_index' in 'field list'" at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 67 {"exception":"[object] (Doctrine\\DBAL\\Exception\\InvalidFieldNameException(code: 1054): An exception occurred while executing a query: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.is_index' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php:67)\n[previous exception] [object] (Doctrine\\DBAL\\Driver\\PDO\\Exception(code: 1054): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.is_index' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Exception.php:28)\n[previous exception] [object] (PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column 'm0_.is_index' in 'field list' at /home/imicp/mautic/mautic/vendor/doctrine/dbal/src/Driver/PDO/Connection.php:71)"} {"hostname":"server.verfuehren-befriedigen-tipps.de","pid":12108}

Steps I have tried to fix the problem:
I tried everything, wasn’t able to make Mautic run correctly with 2 weeks of work. I tried for example uploading fresh v5.1 files and imported the config-files (and .htaccess-file, as with the original one the site didnt work).

1 Like

Your Mysql is failing. Did you upload a large amount of data suddenly?
Do you have space on device?

As backups while trying to solve the issues, I did a few copies of my mautic-folder (mautic2, mautic3, etc.) and mautic-database. I deleted now and left just a few.
Disk Usage: 5.21 GB / unlimited

Still same issue

As I really tried already everything and nothing worked, I’m forced to install a fresh Mautic and transfer the data to it with some automation.

So this topic can be closed (I’m not sure how to)

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.