Mautic Community Forums

Multiple Company Accounts Created

New to Mautic and just started testing it out. Seems that multiple company accounts are being created when testing form submissions from within my company. Since they are all coming from the same IP wouldn’t they be merged. I read that matching happens on Company Name, City and Country fields. Those have been included in my form and the created contact, yet blank in the newly created company accounts.



Anyone else experiences these issue? Is their a merge function setting I should be tweeking?

New to Mautic and just started testing it out. Seems that multiple company accounts are being created when testing form submissions from within my company. Since they are all coming from the same IP wouldn’t they be merged. I read that matching happens on Company Name, City and Country fields. Those have been included in my form and the created contact, yet blank in the newly created company accounts.

Anyone else experiences these issue? Is their a merge function setting I should be tweeking?