Mautic Community Forums

Net Promoter Score survey email

I’d love to see something like a “Net Promoter Score survey” built in to Mautic.

I.e. Email recipient clicks score 1-10 (or 1-5) in email, the score is tracked per lead and the total average displayed on the dashboard in Mautic.



More info on NPS:

http://www.customerthermometer.com/voiceofthecustomer/customer-satisfaction-surveys-tips/nps-coming-soon/

I’d love to see something like a “Net Promoter Score survey” built in to Mautic.
I.e. Email recipient clicks score 1-10 (or 1-5) in email, the score is tracked per lead and the total average displayed on the dashboard in Mautic.

More info on NPS:
http://www.customerthermometer.com/voiceofthecustomer/customer-satisfaction-surveys-tips/nps-coming-soon/