Noting Saves on Mautic

Product Support
1

Your software
My Mautic version is: 4.10
My PHP version is: PHP Version 8.0.30
My Database type and version is: 10.3.39-MariaDB

Your problem
My problem is: Noting Saves on Mautic
https://www.awesomescreenshot.com/video/21572716?key=8d5560f05df3abaf94b995f87a89111e

These errors are showing in the log: there aren’t seems to be any Error in the Log

Steps I have tried to fix the problem:

Regenerated assets

Cleared Cache and Browser Cache

2

@joeyk this is the issue I mentioned!

3

@joeyk Ping me if you need access or any further clarity.

Thanks

4

Hello,
First I was thinking Mautic cannot assign the next available ID. But then you should get a 500 error rather. This behaviour is super weird.
Is this docker? @mzagmajster what do you think?

5

Hi @iam_migher ,

Hmm, that is interesting. It looks like something might be wrong on web server level (apache, nginx, etc.).

I would look into the request that is made to the server (network tab in browser). In addition to mautic log I would also look into web server logs (access and error).

I would also reset the permissions on the filesystem. Cache folder needs to be writable by the web server user.

Also can you test this in incognito mode?

thank you for the ping @joeyk

Regards, M.

6

Did you get this resolved?

7

Try disabling zlib.output_compression in your PHP settings.