pass reset not working

So I signed up for the hosted version when I login and then click on my site to login, it asks for username and pass again, enter the same ones and it doesn’t work. Enter to reset pass and no emails come through. I actually haven’t had an email to confirm I joined, I just clicked on login after the signup page hanged for ever??

So I signed up for the hosted version when I login and then click on my site to login, it asks for username and pass again, enter the same ones and it doesn’t work. Enter to reset pass and no emails come through. I actually haven’t had an email to confirm I joined, I just clicked on login after the signup page hanged for ever??

the Mautic Cloud Version login details the username is your email address