"please wait" ... can't enter my email setting or other configuration items

Your software
My PHP version is : 7.3.27
*MariaDB version: 10.3.28
*I am: Installing
*installing via : Web
These errors are showing in the installer : none
These errors are showing in the Mautic log : none

Your problem

I’ve installed 3.2 and am trying to configure it.

In email settings I was able to verify that it connected to Amazon SES API… however, whenever I try to save anything (the Amazon info, my email address, etc), I get a “please wait” message that never disappears from the screen.

I am also running into a problem where Amazon is unable to verify the bounce mailer I created (I guess because it cannot connect to the url where mautic is installed?).

I’ve triple-checked everything, and cannot find the problem anywhere.

I’m not running wordpress on this domain, so there’s no incompatibility issues there.

Steps I have tried to fix the problem :

I’ve refreshed screens. I’ve logged in and out. I’ve checked log for error messages (none exist).

I’m wondering if it’s a compatibility issue with SSL (because of Amazon not being able to connect to the url) but have no idea how to fix it if that’s the case.