My Mautic version is: v2.16.2 My PHP version is 7.1.33 : My MySQL/MariaDB version is (delete as applicable): MariaDB 10.1 I’m trying to clone or create a new email template in Mautic. I add the name of the email and click on Apply. These errors are showing in the installer : It gets frozen and …

[image] pramirez: ModSecurity: Access denied with code 403 (phase 2). Pattern match “<body\b.{0,}?\bbackground\b” at ARGS:emailform[customHtml]. [file “/etc/modsecurity/07_XSS_XSS.conf”] [line “50”] [id “212300”] [rev “2”] [msg “WAF: Cross-site Scripting (XSS) Attack||inb.[redacted].com|F|2”] [d…

Problem when creating new email template

Product Support

rcheesley June 25, 2020, 4:55pm 2

This suggests to me that your host has some mod_security rules which are being triggered. Please contact your hosting provider to troubleshoot it with them!

1 Like

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Problem when creating new email template

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