Mautic Community Forums

Problem With Install - PHP.ini

I’m having a Problem with SET Up of Mautic on my Hostgator Shared Server.

I tried to install Mautic and got the following error message

“Mautic Installation - Environment Check

Major Problems that need to be fixed now

We have detected 1 major problems. You must fix them before continuing:



PHP version 5.6.x requires the PHP configuration directive always_populate_raw_post_data be set to -1.

This is handled automatically by the .htaccess file when using Apache and mod_php5, but must be set manually in php.ini

for other server configurations.



Please add ‘always_populate_raw_post_data = -1’ to your php.ini and restart your web server.”



I found the php.ini folder and added the line above and still no change when I try to log into my account

Is there a tech support dept I can call? Very frustrating…

I’m having a Problem with SET Up of Mautic on my Hostgator Shared Server.
I tried to install Mautic and got the following error message
"Mautic Installation - Environment Check
Major Problems that need to be fixed now
We have detected 1 major problems. You must fix them before continuing:

PHP version 5.6.x requires the PHP configuration directive always_populate_raw_post_data be set to -1.
This is handled automatically by the .htaccess file when using Apache and mod_php5, but must be set manually in php.ini
for other server configurations.

Please add ‘always_populate_raw_post_data = -1’ to your php.ini and restart your web server."

I found the php.ini folder and added the line above and still no change when I try to log into my account
Is there a tech support dept I can call? Very frustrating…