Mautic Community Forums

problem with the campás, the points, phases and the corresponding follow-up

I have problems with the follow-up of the campaigns, I create a complete campaign, with email, form, page, points, phases, but when I launch the campaign and I do the emails, it does not follow me properly, sometimes it works and sometimes it does not, mark the points with some contacts and not others and tried everything, please your help, maybe some configuration, I have mautic mounted on my server.

Please your help.