Mautic Community Forums

Campaigns not working

hey guys,



i’m having some trouble mautic last version.



When a lead sign up into a campaign it doesn’t receive the email or adjust points.

In the contact history it show the email from the campaign was sent but i’m not reciving them.





VI9rucJ.png



Click to enlage:



By this time the lead shoud have 3 points and should recived one email. none of those thing appen :(





Those are my cron jobs:

Code:
php /home/xxxx/public_html/mautic/app/console mautic:iplookup:download --env=prod php /home/xxxx/public_html/mautic/app/console mautic:segments:update --batch-limit=500 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:campaigns:rebuild --batch-limit=200 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:campaigns:trigger --batch-limit=200 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:emails:send --env=prod php /home/xxxx/public_html/mautic/app/console mautic:email:fetch --env=prod php /home/xxxx/public_html/mautic/app/console mautic:webhooks:process --env=prod php /home/xxxx/public_html/mautic/app/console mautic:social:monitoring --env=prod php /home/xxxx/public_html/mautic/app/console mautic:maintenance:cleanup --days-old=90 --env=prod


what i'm i doing wrong?

hey guys,

i’m having some trouble mautic last version.

When a lead sign up into a campaign it doesn’t receive the email or adjust points.
In the contact history it show the email from the campaign was sent but i’m not reciving them.

Click to enlage:

By this time the lead shoud have 3 points and should recived one email. none of those thing appen :frowning:

Those are my cron jobs:

php /home/xxxx/public_html/mautic/app/console mautic:iplookup:download --env=prod php /home/xxxx/public_html/mautic/app/console mautic:segments:update --batch-limit=500 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:campaigns:rebuild --batch-limit=200 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:campaigns:trigger --batch-limit=200 --env=prod php /home/xxxx/public_html/mautic/app/console mautic:emails:send --env=prod php /home/xxxx/public_html/mautic/app/console mautic:email:fetch --env=prod php /home/xxxx/public_html/mautic/app/console mautic:webhooks:process --env=prod php /home/xxxx/public_html/mautic/app/console mautic:social:monitoring --env=prod php /home/xxxx/public_html/mautic/app/console mautic:maintenance:cleanup --days-old=90 --env=prod

what i’m i doing wrong?

ok run the command via SSH and got this error

php /home/bo001/public_html/emkt/app/console mautic:campaig

[SymfonyComponentDebugExceptionFatalErrorException] Parse Error: syntax error, unexpected 'class' (T_CLASS), expecting identifier (T_STRING) or variable (T_VARIABLE) or '{' or '$'