Problems creating Landing pages and emails

My Mautic version is: 4.4.1
My PHP version is: PHP Version 7.4.30
My Database type and version is: 10.6.8-MariaDB


Two more problems with Mautic 4.4.1:

  1. When trying to create an email, selecting one template and click on Builder, only a white screen was appearing, and I couldn’t do anything
  2. When trying to create a landing page, I cannot see different templates but just two (code mode and blank… see image).

And if I choose blank and go to the builder I am not able to embeed a form. This is how it appears to me:

I though both of them were related, but no solution was found on those forums, so I went to the logs and discovered this:

As I was a little frustrated, decided to try and changed ownership of those tmp folders to daemon:

chown -R daemon:daemon /opt/bitnami/mautic/var/tmp/tiwg/*

This solved problem1 and now, I can edit emails and this error is no longer apperaring on logs.
But problem 2 still remains unsolved and I cannot see nothing on logs.

Any help with this second topic?

César Albarrán

  • ensure write permissions on themes folder & verify that teams are actually in the folder
  • disable the GrapeJS pljugin
  • clear cache rm -rf var/cache/dev/* vac/cache/prod/*
  • php bin/console mautic:plugins:reload --env=prod
  • run php bin/console mautic:assets:generate
  • enable grapejs plugin again (via plugins page)

Regards, M.

Hi @mzagmajster, thanks for your support.

Unfortunately this doesn’t work.
But digging a bit more, I found another post here explaining I needed to add a new line on config.json files of each theme, adding grapesjs editor.

So, final solution is:

  1. Give a look at Config->Themes in Mautic. You can work with themes with “Page” tag

  2. Go to the folder of each of those themes (in mi installation they are on /opt/bitnami/mautic/themes/

  3. Edit config.json file

  4. Add line “builder”: [“grapesjsbuilder”], (with the trailing comma) after authorURL line.

  5. Save the file

Repeat steps 2 to 5 for each theme.

I cannot understand this behavior… If grapesjs is default builder in Mautic4, why is disabled for themes?

César Albarrán

1 Like

Before GrapeJS mautic used its own theme builder, to make old themes compatible with grapejs you needed to add the line you mentioned.

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