Problems with Configuration Pages

Product Support
1

Your software
My Mautic version is: 4.4.11
My PHP version is: 7.4.33
My Database type and version is: Percona 8

Your problem
My problem is:
I have a problem in 4 of my 5 Mautic installations. When I open the configuration pages it takes an eternity to open, like 5 minutes or so, or even creating a timeout. Saving takes another eternity, cancelling out as well. Otherwise the Mautic systems are working fine.

These errors are showing in the log:
None

Steps I have tried to fix the problem:
Clearing the cache, tweaking PHP config.

2

That sounds like a bad email configuration.

Go to your local.php file and remove the emai monitoring bit (starting with “monitored_email”).

…or fill it with the proper info (if that isn’t a network issue).

3

Yes it was. Deleting this config resolved the issue

1 Like
4

Great to see that you resolved it.

Do not hesitate to mark this post as resolved. It will sure help others that are facing the same problem.

5

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