Mautic Community Forums

Profile image for the user and the leads

Hi Everyone,



I have a problem displaying the image of the user and the leads, its giving this src for the user src=“https://www.gravatar.com/avatar/7a8ce4c649da6a7b0a1498895bab7dcc?s=250&d=http%3A%2F%2F192.168.1.111%2Fmedia%2Fimages%2Favatar.png”. but not displaying any pic.

any ideas on what to do?

I guess the problem is in the getImage() function, but don’t know how to fix it.

Hi Everyone,

I have a problem displaying the image of the user and the leads, its giving this src for the user src=“https://www.gravatar.com/avatar/7a8ce4c649da6a7b0a1498895bab7dcc?s=250&d=http%3A%2F%2F192.168.1.111%2Fmedia%2Fimages%2Favatar.png”. but not displaying any pic.
any ideas on what to do?
I guess the problem is in the getImage() function, but don’t know how to fix it.

Does it happen on a public server with a public URL or a local server? What version of Mautic do you use?

for now it is still local server, and it is version 1.2.
so I suppose that it is giving error only because it is local?

Yes, it is possibly caused because Gravatar doesn’t provide images for local servers.

are there plans for Mautic to allow uploading user profile images, as it does for contact image?
I don’t want to use Gravatar.

Hi @mingfang , MAUTIC already supports image uploading to your leads. At the lead page you can choose between Gravatar or Personalized images. Best regards.

Yes that’s true.

But I want also to upload images for users(not leads).