Remain at form doesn't work after form submission

Product Support
1

Your software
My Mautic version is: 4.4.5
My PHP version is: 7.4.29
My Database type and version is: 10.6.7-MariaDB-1:10.6.7+maria~bionic

Your problem
My problem is:
I have integrated the Mautic script on an external website, because I use a Mautic form, which I display on my website to the users. In the form details, I set it so that the user should stay in the form after the submission.

I currently encounter the problem that the user is redirected to the host website. Previously I was on version 4.3.1, where everything worked correctly. Since I upgraded to 4.4.5, the “Successful Submit Action: Remain at Form” has stopped working.

Does anyone have an idea where the problem can be ? or at least how I can block the forwarding e.g.: by JavaScript ?

2

How did you insert the form, via HTML or java script?

If HTML, insert fresh HTML after making sure the setting is def set to remain at form.

3

no actually i inserted the form via Javascript. Is there any way to solve the problem with javascript form ?

by the way: how to integrate mautic form via html ? may you have a link to the documentation page?

4
5

thanks. Any idea to solve the problem with javascript generated from ?

6

i inserted the form via HTML, the page still redirects

7

I wish I could help, but I use mautic 3 right now, perhaps if you share your page I can take a look at the form and try to debug/understand why the redirect is occurring and if it is in fact a mautic bug

8

thanks for your reply.

Actually the site is for the company where I work. The site is unfortunately not yet live so I can not create a review for it .

9

So I have solved the problem.
For others who will encounter the problem to know how to solve it, I will write the solution here.
John Linhart(@john in Mautic-Slack Workspace) suggested to run the following command:
bin/console mautic:assets:generate since there was an error on the JS console that MauticSDK was missing. After we executed the command, it (Remain at form) worked again.