Form does not redirect after submit

Product Support
1

Your software
My Mautic version is: 3.1.2
My PHP version is: 7.3
My Database type and version is: My SQL 8

Your problem
My problem is: After submitting a form there is nor redirection and keeps waiting

These errors are showing in the log: No errors

Steps I have tried to fix the problem:

I created a form on my mautic isnstallation mautic.mysite.com and placed by javascript, or the plugin Mautic for wordpress.

After submit the form doesn´t redirect.

I checked this solutions:

But the line on the file mautic.form,js are different and cannot find which lines are needed to change.

2

Hi, plz also provide this info:

  • does it save the values?
    Thx
3

Yes it saves the values. Even it redirects correctly when testing on mautic. But when embebing on the website it saves ok but does not redirect.

4

Quick ideas:

  • Do you run a Wordpress on the main domain? If so, do you have Wordfence?
  • Is the form on another domain? CORS set okay?
    Thx,
    Joey
5

Thank you for your response,

Yes the main domain runs a WordPress, but i have not wordfence, even not a security plugin yet.
I have not restrictions to any domain, and CORS not setup.

I don´t know what to do

6

No I cannot access to the campaign which is running, but i would want to add another email… I don´t know if that is the issue, that it is not possible to edit when a campaign is already running,

7

I found the solution, just in case someone has the same issue here is what worked for me: