Report Issues

Product Support
1

Hello,



We have recently setup mautic. Currently we have faced some strange issues as per below.



When I create simple report for email sending and its statistics like count sent emails, count clicks etc. We have used ‘Date Sent’ field and group by it for counting email every day. This things working fine. But when we have used multiple counting fields, like count ‘Date Send’ and count ‘Clicks’, then report will be crash and don’t show any output.



Thanks in advance

2

Hello,

We have recently setup mautic. Currently we have faced some strange issues as per below.

When I create simple report for email sending and its statistics like count sent emails, count clicks etc. We have used ‘Date Sent’ field and group by it for counting email every day. This things working fine. But when we have used multiple counting fields, like count ‘Date Send’ and count ‘Clicks’, then report will be crash and don’t show any output.

Thanks in advance

3

@daveashish86

What is the version , have you done fresh installation or you have update mautic ?

4

Hello @bizcrony ,

Currently we have installed mautic v 2.9.1

5

where you installed your mautic

6

We have install on go.wone.es which is Amazon AWS Server.