Question on weekly reports

[shindberg]

View in #general on Slack

@Susanne_Hindberg: Question on reports
I would love to create a report to get a weekly overview of the basic data from our send outs (Like name, subject, sent count, open rate, unique clicks, unsubscribe rate, bounce rate).

I have create a report with Data Source: Emails sent
Added the relevant columns
Group by: Name

But it doesn’t seems to work like you can see in the screen shot.

Do you have experience with setting up a report like this?
Or using other tools/programs like Salesforce for this kind of data reporting?

[rcheesley]

Hi there,

Can you share a screenshot of what your report looks like and where there are problems? It is also important to know your Mautic version.

[shindberg]

Hi

Mautic v2.15.3

This is how the report is build:

And this is the result:

Why does it say 0 under Unique Clicks and No under Unsubscribe and Bounce?
Is there another way to get these numbers in the report for each email send out? So the Read, Unsubscribe and Bounce field isn’t a Yes/No but a number or procentage.

Thanks!

[rcheesley]

Hi there,

The Mautic version should be showing at the bottom right of the page - could you double check?

[shindberg]

Ah yes. I updated it now.
We use v2.15.3

[mikew]

Instead of Data Source: “Emails Sent”, use just “Emails”

[shindberg]

Thank you mikew! This seems like the type of report I need.

It seems like there is en error with bounced and unsubscribe ratio through. This is a screen shot from the report:

And a specific example with the correct numbers for comparison: