Email Campaign Reporting Issue in Mautic

Product Support Mautic 5 Install/Upgrade Support
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1

I’m working on an email campaign report where I need to track key metrics (opens, clicks, unique clicks, bounces, etc.) campaign-wise.

For example, if my campaign has 5 contacts, I want a report that reflects engagement specifically for those contacts.

:small_blue_diamond: What I Did:

  • Data Source: Email Sent
  • Filter Applied: Campaign ID = 130

:small_blue_diamond: Issue Faced:
I used the same email template across two campaigns (130 & 129). When generating a report for Campaign 130, the data from both campaigns appears in the report.

:bulb: How can I ensure the report only includes data for Campaign 130?

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Here I have
Most email read is 0 but actual data is something else

What i want is
sent : 5
read : 2
clicked : 3
bounce : 1
unsubscribe : 1

Any suggestions or workarounds?

2

Just tried but cannot reproduce - works like charms for me.
Maybe try changing “Group by” from subject to ID?

Otherwise, you may want to update to the latest Mautic version (5.2.x) and see if that solves it :slight_smile: