Getting Reporting Data

Product Support
1

Your software
My Mautic version is: 3.3
My PHP version is: 7.x
My Database type and version is: MariaDB

Your problem
My problem is:
I have 10 campaigns, each of the campaigns sends between 5 and 20 emails.
There are 20 emails setup, so Campaign A, might send emails 1 through 5, while campaign B sends emails 1 through 11. In other words, one set of emails and the campaigns use the combination of emails that applies to the contact.
The contacts have been sorted by Segment.
I can’t figure out with reporting how to create a report, that lists the emails sent , their open rates, bounce rates etc by either campaign or by segment.

2

Why not just view the “Decisions” & “Actions” tabs on the campaign?

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3

@EJL Good suggestion, but not enough details on opens, bounces, etc.

4

Checkout report #4 that comes standard with Mautic

5

I’m working on an email campaign report where I need to track key metrics (opens, clicks, unique clicks, bounces, etc.) campaign-wise.

For example, if my campaign has 5 contacts, I want a report that reflects engagement specifically for those contacts.

:small_blue_diamond: What I Did:

  • Data Source: Email Sent
  • Filter Applied: Campaign ID = 130

:small_blue_diamond: Issue Faced:
I used the same email template across two campaigns (130 & 129). When generating a report for Campaign 130, the data from both campaigns appears in the report.

:bulb: How can I ensure the report only includes data for Campaign 130?

Here I have
Most email read is 0 but actual data is something else

What i want is
sent : 5
read : 2
clicked : 3
bounce : 1
unsubscribe : 1

Any suggestions or workarounds?