Introduction In light of the General Data Protection Regulation (GDPR) and ePrivacy requirements, I believe it is essential for Mautic to enhance its compliance by addressing certain issues related to cookie management. Therefore, I created this Request for Comments (RFC). I’m hoping we could lay ou…

Thank you Peter for bringing this up and for making actionionable suggestions for solutions. I’m not a lawyer, but from my modest knowledge of the GDPR, these are all valid points that should be discussed and likely implemented. At first glance, the proposed changes seem convincing and reasonable t…

Well, the problem is not only the cookie but that Mautic is tracking the activity of a user in order to serve him individualized content. This is exactly the activity that GDPR is trying to suppress. That means, your website needs to have a cookie banner that explains exactly what you do and only af…

[image] mneumann: Well, the problem is not only the cookie but that Mautic is tracking the activity of a user in order to serve him individualized content. This is exactly the activity that GDPR is trying to suppress. That means, your website needs to have a cookie banner that explains exactly w…

Yes right, you could track page views without linking that to a user, but Matomo does that already very well. But the focus of Mautic is not to provide statistics, but rather to track the user activity to create an individualized experience. Unfortunately this can be done in GDPR only with expressiv…

Has any work towards this been done so far? Are there any articles on how users have been able to use external scripts or such to suppress or alter cookie creation in for example wordpress?

This is serious… I have a custom website and just want to respect my users privacy and obey the law, which means I can’t even load the giant legacy blob of untyped javascript that is mt.js (which get’s blocked by adblockers anyways and really should just be an installable npm package with types so …

You can suppress cookies if you do not use the Mautic plugin in wordpress, do not put any tracking scripts and use native Wordpress forms instead of Mautic forms for sign ups.

“Kiosk Mode” with Mautic Forms should also be fine for forms. However there is also asset downloads that place cookies. We are currently working on a paper, collecting all issues to discuss it with development.

(C/W)ould post a link to this paper? If it is a google doc, you could enable commenting, so that others could make suggestions. Might make the creation easier and helps to collect everything.

the problem is not the cookie per se, but the tracking of user activity that you do with that. Actually, even placing a tracking pixel to determine open rate or use a tracking link, you need permission for that. So you either ask for permission at the moment of signup, or you need to disable those f…

RFC: Improving Mautic's GDPR Compliance - Cookie Management

Ideas and Feature Requests

dirk_s November 12, 2023, 3:12pm 13

This is the current document:

@luckow is there a way to discuss at the document before editing it?

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RFC: Improving Mautic's GDPR Compliance - Cookie Management

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