I have installed mautic on my SSL site (https) and I am completelty stuck with the following problems:
Segments do not filter using any of the filter settings (ie. tags, URL visits, contact field data, using empty or not empty etc). The only way I can get contacts into segments is by using campaigns (for eg. move contact to segment after a decision).
Campaigns work, but emails do not send via campaigns. I can only send emails to contacts in a segment manually, using a segment email. Any emails sent via a campaign do not send. Infact I can see on some contacts “Upcoming Events” the date of the email which is due to be sent, but ends up being old dates - meaning it never sends.
I have my cronjobs set as follows:
php /home/mydomain/public_html/mautic/app/console mautic:segments:update >/dev/null 2>&1
php /home/mydomain/public_html/mautic/app/console mautic:campaigns:trigger >/dev/null 2>&1
php /home/mydomain/public_html/mautic/app/console mautic:campaigns:rebuild >/dev/null 2>&1
Each cronjob is set to run 4 times per hour, in staggered intervals.
My server php version is 5.6
I am on a shared host.
I am using Mautic 2.12.2
I would be extremely grateful if someone could advise as these issues are rendering mautic useless to me until I get sort segments via filters and send emails via campaigns.