Segment Filter Editing and Creation Issues

Product Support
1

Your software
My Mautic version is: 4.3.1
My PHP version is: 7.4.3 FPM/FastCGI
My Database type and version is: mariadb 10.3.34

Your problem
My problem is: The contact container on a segment page is not loading. It just has the loading twirl. In addition filters cannot be added to or edited in any segment. The field can be selected but it doesn’t render into a row where values can be set.

Existing filters are fine but cannot be amended. Manually adding a contact to a segment still works

These errors are showing in the log:
I can see no errors in the logs

Steps I have tried to fix the problem:
Cleared caches
Updated composer dependencies
Installed clean 4.3.1 recommended version and installed local.php etc.
Restarted, php-fpm, apache, mariadb, whole server

2

Hi, browser cache can be an issue OR you need to regenerate assets by running:

bin/console mautic:generate:assets

Joey

1 Like
3

Hi Joey, thanks!

I can’t believe I didn’t try the browser cache.

The console command is actually mautic:assets:generate

It fixes the problem, but it does seem to be caused again by editing a filter but then leaving without saving.

Cheers,

John

1 Like