Segment filter not working correctly

Product Support
1

Your software
My Mautic version is: 4.1.2
My PHP version is: 7.4

Your problem
My problem is:
I have setup the following filter for a dynamic segment:
Visited URL contains vietnam
AND
Visited URL count is greater than or equal to 5

My logic says that anyone who has visited a URL with the word ‘vietnam’ in it more than 5 times should be added to this segment.

What is actually happening is that anyone who visited any URL more than 5 times is being added to the segment, regardless of it being ‘vietnam’ or not.

Why is this happening and how can I fix it so that it only adds those who visited a URL with ‘vietnam’ more than 5 times.

1648790885454
1648790885454805×440 59 KB

Thank you for any pointers.

2

Hi, this is not what the filter does.
This is what you set up:
Visited URL that contains ‘vietnam’ AND visited ANY page at least 5 times.

And I agree with you it should work as you expected, but this is not how it’s coded.

3

Thanks for your super quick response.
Do you know if there any way to achieve what I’d like to do?

4

Not in segments. You can use the sql conditions plugin, and have a campaign step that checks “5 visits for vietnam?” - if yes do this, if no, do that.
But it1s cumbersome.

5

Thank you, I will give it a look.