Send email error RFC 2822

Product Support
1

Your software
My Mautic version is: 4.0
My PHP version is: 7.4.23
My Database type and version is: 5.7.23-23

Your problem
My problem is:

These errors are showing in the log:
[2021-09-23 02:27:44] mautic.CRITICAL: Uncaught PHP Exception Swift_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home2/rzsho794/jornadadigital.top/mautic/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:"[object] (Swift_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home2/rzsho794/jornadadigital.top/mautic/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)"}

Steps I have tried to fix the problem:
I went into the configuration of my email server. Hostgartor and I created new emails for testing was not successful.

The email setup is correct but Mautic is not sending email help me please.

2

Hi,

The exception itself says there is something wrong in email address fields such as From, Sender or Reply-To fields. Swift Mailer strictly follow RFC standard to avoid emails being caught by spam checker tools. There are following reason can lead to this error.

  • Incorrect email address format in to,from or reply-to fields
  • Email address or host does not exist
  • From email address should be valid working email address
  • Not fully qualified domain name used in from email address

Can you please check if any of these help?

Thx,
Joey

3

Dear Joeyk,

The problem is that this error does not correspond to reality, I have already configured 3 types of emails.

Several ways and Mautic sends this message…

There is a way to disable this validation that is definitely inconsistent.

I copy and paste the data from my email hosting…

I configured everything on 08.09 it was working correctly yesterday when I went to do the email campaigns this error started to appear…

thanks for your time, have some solution.

EMAIL
EMAIL1248×576 58.2 KB

4

Also error
Version 4.1.1

[2022-08-31 07:52:44] mautic.CRITICAL: Uncaught PHP Exception Swift_RfcComplianceException: “Address set in PathHeader does not comply with addr-spec of RFC 2822.” at /home/mautic/m.dveri-provance.ru/docroot/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php line 150 {“exception”:“[object] (Swift_RfcComplianceException(code: 0): Address set in PathHeader does not comply with addr-spec of RFC 2822. at /home/mautic/m.dveri-provance.ru/docroot/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/PathHeader.php:150)”} {“hostname”:“m.dveri-provance.ru”,“pid”:496730}