Sending Emails - First Name / Last Name

Product Support
1

I collect sign up data as follows:



First Name

Email Address



When I use

Dear {contactfield=firstname}‍,



Many people don’t read the form correctly and enter fist name and last name.



e.g. John Smith



The email sent says:



Dear John Smith,



Is there a way to force Mautic to only use the first word in the firstname field if there are two or more words?



Or is the only option to:



a) manipulate the date somehow in the database

b) Force only one word in the Firstname field on the form itself?



Thanks!










2

I collect sign up data as follows:

First Name
Email Address

When I use
Dear {contactfield=firstname}‍,

Many people don’t read the form correctly and enter fist name and last name.

e.g. John Smith

The email sent says:

Dear John Smith,

Is there a way to force Mautic to only use the first word in the firstname field if there are two or more words?

Or is the only option to:

a) manipulate the date somehow in the database
b) Force only one word in the Firstname field on the form itself?

Thanks!

3

Or would this have to be done in e.g. PhpmyAdmin? Could this cause issues for Mautic if the data was manipulated?

4

Edit the contact that “don’t read well” and change there the first name and last name in mautic.

5

@nnjoan - good idea, although there are too many to do manually. Apparently AWeber have this feature:

https://github.com/mautic/mautic/issues/3217

Would be great to have in Mautic.