(simple) campaign not sending mail after new user has been added

[jeroenverschoor]

Your software
My Mautic version is: 4.0.0
My PHP version is: 7.4.23
My Database type and version is: 5.5.68-MariaDB

Your problem
My problem is:
A very simple campaign which should sent an email after a new record has been added does not sent mail.

New records are added through the API by our Wordpress website. This works fine:

These errors are showing in the log:
No errors, the log is totally empty

Steps I have tried to fix the problem:
Completely reinstalled Mautic, created the API connection again (and again), tested and cannot solve this minor issue.

[EJL]

Check yourmautic/var/spool directory. If your messages are spooled there via queue refer to this

Hourly Limits

use –message-limit XX in your cron and replace the XX with the number of emails you want to send. If you are using queue then swiftmailer:spool:send --message-limit=xx specifies how many emails per cron are sent to your delivery server for processing (actual sending)

[jeroenverschoor]

Thank you for answering my question…
The var/spool directory is empty. It looks like the campaign is not triggering the email set to be send…

[jeroenverschoor]

It has been solved! It was not sending mail due to missing cronjobs set…