Social Integration doesn't work

Product Support
1

Hi All!



I’m trying to configure the Facebook integration but without success using Mautic v1.2



I’m able to authorize the app through the Integrations Manager and everything seems ok, but when I push the link to find Social Profiles for a lead, nothing happens…



I also see (through Chrome Inspector) that exists a javascript error in the page:



“Uncaught TypeError: Cannot read property ‘x’ of undefined” in libraries.js:3367



Any idea where to look for to solve the problem?



Thanks!

2

Hello, please, report this bug to https://github.com/mautic/mautic/issues since developers can track it there and could overlook it here. Also, look at Mautic logs (app/logs folder) if there is any error message and add that information to your bug report.

3

Hi All!

I’m trying to configure the Facebook integration but without success using Mautic v1.2

I’m able to authorize the app through the Integrations Manager and everything seems ok, but when I push the link to find Social Profiles for a lead, nothing happens…

I also see (through Chrome Inspector) that exists a javascript error in the page:

“Uncaught TypeError: Cannot read property ‘x’ of undefined” in libraries.js:3367

Any idea where to look for to solve the problem?

Thanks!