Mautic Community Forums

Struggling to connect Postmark and Mautic

Hi I have a mautic installed on a sub domain on a siteground hosted domain and am trying to get everything set up, but Postmark is not connecting for some reason



Struggling to connect Mautic with PostMark


  1. I have tried the PostMark API for username and password.
  2. I have tried the SMTP for username and password.
  3. I have tried the main login username and password for username and password.



    I Keep getting the following error:



    Connection could not be established with host smtp.postmarkapp.com [Connection timed out #110] Log data: ++ Starting MauticEmailBundleSwiftmailerTransportPostmarkTransport !! Connection could not be established with host smtp.postmarkapp.com [Connection timed out #110] (code: 0)

    ++ Starting MauticEmailBundleSwiftmailerTransportPostmarkTransport



    Can anybody point me to a solution please.



    Regards

    Robert Taylor

Hi I have a mautic installed on a sub domain on a siteground hosted domain and am trying to get everything set up, but Postmark is not connecting for some reason

Struggling to connect Mautic with PostMark

  1. I have tried the PostMark API for username and password.
  2. I have tried the SMTP for username and password.
  3. I have tried the main login username and password for username and password.

I Keep getting the following error:

Connection could not be established with host smtp.postmarkapp.com [Connection timed out #110] Log data: ++ Starting MauticEmailBundleSwiftmailerTransportPostmarkTransport !! Connection could not be established with host smtp.postmarkapp.com [Connection timed out #110] (code: 0)
++ Starting MauticEmailBundleSwiftmailerTransportPostmarkTransport

Can anybody point me to a solution please.

Regards
Robert Taylor

@RobertTaylor
Hello

Did YOU clear cache?

if yes so try this

http://developer.postmarkapp.com/developer-send-smtp.html

You enter your Server API token for both login and pass.

[quote=19328:@bizcrony]@RobertTaylor
Hello

Did YOU clear cache?

if yes so try this

http://developer.postmarkapp.com/developer-send-smtp.html

You enter your Server API token for both login and pass.[/quote]
Hi bizcrony

I deleted the cache folder on the server via Cpanel and then tried the API settings and still no joy

@RobertTaylor

can you let me know when you installed Mautic …?

If you are new in mautic so please update your mautic or reinstalled again then try with this
http://developer.postmarkapp.com/developer-send-smtp.html

@bizcrony

it is a fresh install, I will try that now, ok still struggling

@bizcrony

I have tried all variations with SSL etc settings even created new postmark API keys no joy :frowning:

@RobertTaylor
Which Version of mautic you installed?

@bizcrony

Version : 2.5.1

@RobertTaylor

That is upto date version …Cool
Can you send me your actual .env file (just a bit with MAIL config) .

Or Just Try

MAIL_ENCRYTPION=tls or empty
PORT=587
MAIL_HOST=smtp.postmarkapp.com

@bizcrony

no change error the same, could it be a server issue?

@RobertTaylor

What is the options there in Server to send Mail Through …???
can you let me know please

@bizcrony

I sent you a private mail

@MxyzptlkFishStix

Attempting connect to smtp.sendgrid.net:587

ERROR: Connection timed out (110)

Attempting connect to smtp.googlemail.com:587

SUCCESS

Attempting connect to smtp.postmarkapp.com:587

ERROR: Connection timed out (110)

Attempting connect to email-smtp.us-east-1.amazonaws.com:587

ERROR: Connection timed out (110)

postmark timed out

@RobertTaylor

Try to use PHP Mail once…at your end .

@bizcrony

it sent and shows sent but I have not recieved it in gmail yet

@bizcrony

ok i set up a fake contact and sent a email to another one of my accounts that one went through no problem

@RobertTaylor

Go good luck

RobertTaylor 6 minutes ago

@bizcrony

it sent and shows sent but I have not recieved it in gmail yet

Check your spam folder as well

@MxyzptlkFishStix

thank you I have asked them to unblock the port