The /var/www/mautic/app/logs directory must be writable

Product Support
1

Guys,



After a fresh install of Mautic 2.0, I can’t solve just one major problem: “The /var/www/mautic/app/logs directory must be writable. Change the permissions of the /var/www/mautic/app/logs directory so that the web server can write into it.”.



I’m using Ubuntu Linux, and tried to recreate ‘logs’ folder, change permissions of it (with “sudo chmod -R 775 logs”), etc. Nothing works!



Could you help me?



Thanks!



Waldemiro

2

Guys,

After a fresh install of Mautic 2.0, I can’t solve just one major problem: “The /var/www/mautic/app/logs directory must be writable. Change the permissions of the /var/www/mautic/app/logs directory so that the web server can write into it.”.

I’m using Ubuntu Linux, and tried to recreate ‘logs’ folder, change permissions of it (with “sudo chmod -R 775 logs”), etc. Nothing works!

Could you help me?

Thanks!

Waldemiro

3

I found out, the ‘logs’ folder doesn’t exist at all. So I just created new ‘logs’ folder in app directory. That works for me.

4

Unfortunately, this was my first action, and didn’t solve the problem…

5

Make sure the web user has rights to the folder.

Example - from a command line in Debian/Ubuntu type:

chown -R www-data:www-data /var/www/yoursites.com/app/logs

Just modify the path to go to your mautic install.

6

Worked perfectly! Thank you!!

7

Great! np.