Tracking cart to minimize abandonment

  1. If the user adds items to the cart (hits the cart) but does not complete the transaction grab their email.

  2. If the user does NOT hit the final thank you page after X seconds, email him/her to complete the conversion.

  3. If the user comes back and hits the final thank you page, stop sending the email reminder.

Your software
My Mautic version is: 3.3
My PHP version is:
My Database type and version is:

Your problem
My problem is: Just wondering how to do this

These errors are showing in the log: No errors

Steps I have tried to fix the problem: Trying to figure out how to do this.

Hi, what is your cart system?

It is custom js within wordpress

any suggestions for this one?


For custom carts it is difficult to tell you why it is not working for you without being able to audit the code of that cart.


ok, I can give you access to my cart if you want to take a look, please PM for creds