Your software
My Mautic version is: 4.1.1
My PHP version is: 7.4.3
My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1
Your problem
My problem is: I was able to create a list of users who have abandoned carts, but how could I email them the details of the abandoned products? How could Mautic have that information?
These errors are showing in the log: -
Steps I have tried to fix the problem: I’ve my own ecommerce, I’m not using Wordpress.
Then we created a custom field for the contact and populate that field in with JSON based on the items in the cart. After we send the email via a campaign, we clear the field to remove it from the segment. Works well.
I believe this is a crucial functionality, and @gary.harrison has done an excellent job solving it. A more detailed post explaining the steps would be incredibly valuable. I’m happy to contribute by writing it, but I’m not sure where the best place to publish it would be. Any suggestions?