Email abandoned cart with all abandoned items

Your software
My Mautic version is: 4.1.1
My PHP version is: 7.4.3
My Database type and version is: 10.3.34-MariaDB-0ubuntu0.20.04.1

Your problem
My problem is: I was able to create a list of users who have abandoned carts, but how could I email them the details of the abandoned products? How could Mautic have that information?

These errors are showing in the log: -

Steps I have tried to fix the problem: I’ve my own ecommerce, I’m not using Wordpress.

We’re storing the cart items in json format in a custom field, then parsing it via a twig template…

@gary.harrison for this functionality is it needed to install a special plugin ? are those twig templates available by default ?

You need this plugin - Twig Templates for Mautic – Mautic Extendee

Then we created a custom field for the contact and populate that field in with JSON based on the items in the cart. After we send the email via a campaign, we clear the field to remove it from the segment. Works well.

1 Like

@gary.harrison - Thank you my friend !
It looks to me that Mautic it’s a great product but with small documentation.

Please tell me that plugin has enough documentation to be able to complete this job myself ?

I will be happy to have that functionality as well.

Can it be done with sending a block of html per user? Or have mautic request the block of html per email sent?