Mautic Community Forums

Tracking users of Wordpress from the same IP

Hello, first congrats, mautic is really amazing!



We have been testing your last wordpress plugin with tracking of wp users and we have seen that when you access from the same IP, the plugin is not working well. In fact, always overwrites the data from last user from this IP. We think that Mautic doesn’t identify different wp users from the same IP properly. Where is the code from mautic that do this recognition? Is it possible fix this?



Would be fantastic a greater integration with wordpress, near a third of all Internet is built with it. ;)



Thank you! ;)

Hello, first congrats, mautic is really amazing!

We have been testing your last wordpress plugin with tracking of wp users and we have seen that when you access from the same IP, the plugin is not working well. In fact, always overwrites the data from last user from this IP. We think that Mautic doesn’t identify different wp users from the same IP properly. Where is the code from mautic that do this recognition? Is it possible fix this?

Would be fantastic a greater integration with wordpress, near a third of all Internet is built with it. :wink:

Thank you! :wink:

Do you mean something like https://wordpress.org/plugins/wp-mautic/ ?

@escopecz that is the plugin that we have been testing. I am talking about the last change to this plugin, this one:
Added tracking of the logged in users
https://github.com/escopecz/mautic-wordpress/commit/9ef739c5d71fe0f7d1ef97973a14d8b8bbc5e530

When you access from the same IP with different users, for example new registered users in wordpress, the plugin does not work well, always overwrites the data from last user from this IP, even if you do it from different devices or browsers, including the private mode.

That change to WP plugin hasn’t been tested yet. It is waiting for it at:

https://github.com/mautic/mautic-wordpress/pull/18

You shouldn’t use it in production. Please, write your comment bellow that pull request and if by chance have a programmer who could fix it, please, let him suggest a change.