Trigger on Specific Form Response

Product Support
1

Need some help please. My use case is to trigger different Campaign actions based on a specific Form response. The campaign is for recruiting members to an event. The Form includes a select list choice so the lead can RSVP “yes, no or maybe”.



I need granularity for a campaign trigger based on specific form responses, not just that the lead submitted the form. I cannot find any reference to this type of trigger in the documentation or forum threads.



The basic workflow I’m looking for:


  1. an initial invitation email with event details will be sent to leads in a list. The email will contain a link to the RSVP Form.


  2. If the form response is “yes”, the lead would be placed into an RSVP Yes List for that event, and then sent a follow up email containing logistics and payment information.


  3. If the form response is “maybe”, then the lead goes into a Maybe List, and a drip marketing campaign would commence to touch base every week to learn if the lead has made a decision to attend.



    This seems like a fairly common use case - triggering actions based on specific form values - but I can’t find any answers.



    Thanks for your help.


2

Need some help please. My use case is to trigger different Campaign actions based on a specific Form response. The campaign is for recruiting members to an event. The Form includes a select list choice so the lead can RSVP “yes, no or maybe”.

I need granularity for a campaign trigger based on specific form responses, not just that the lead submitted the form. I cannot find any reference to this type of trigger in the documentation or forum threads.

The basic workflow I’m looking for:

  1. an initial invitation email with event details will be sent to leads in a list. The email will contain a link to the RSVP Form.

  2. If the form response is “yes”, the lead would be placed into an RSVP Yes List for that event, and then sent a follow up email containing logistics and payment information.

  3. If the form response is “maybe”, then the lead goes into a Maybe List, and a drip marketing campaign would commence to touch base every week to learn if the lead has made a decision to attend.

This seems like a fairly common use case - triggering actions based on specific form values - but I can’t find any answers.

Thanks for your help.

3

This feature is already prepared to be part of 1.2.1 version:

https://github.com/mautic/mautic/pull/906

Feel free to test it and write a comment to the pull request discussion about how it went.

4

Thanks for the quick reply. Since I’m using the Hosted version right now and in midst of a Drupal migration on our primary domain, I’ll have to wait for 1.2.1 to go live. Any rough idea on release date?

5

It should be next week. All pull requests has to be tested by at least 2 community members with success results before it can be merged to the core. If you want to speed the release up, help with testing please.