My Mautic version is: v4.4.7
My problem is:
We’d like to use the TWIG templates in some of our email campaigns.
We’ve purchased a single domain license (from Twig Templates for Mautic – Mautic Extendee) but the download URL doesn’t work.
I’ll be very thankful, if someone from the community can help in this regard.
These errors are showing in the log (when I click the download link):
You don’t have permission to access this URL.
Possible causes of this error include:
- The request was forbidden by rules in the .htaccess file.
- The directory you requested does not have an index.html or index.php file.
- The permissions on the file or directory are incorrect.
For details about why the request was forbidden, see the Apache error log at:
Steps I have tried to fix the problem:
I’ve sent an email back to the original address (from which we received the license), but they said that they are a third party re-seller of the software and will send my message to the original software vendors.