Unable to SEND IMMEDIATELY when sending broadcasts (segment emails)

Your software
My Mautic version is: 3.2.4 (the problem existed already before updating from 3.2.1)
My PHP version is: 7.3.26
My Database type and version is: MariaDB 10.3.27

Your problem
My problem is:
I have created a SEGMENT EMAIL and my email configuration is set to SEND IMMEDIATELY (no point of queuing with the small amount of emails I have) using Amazon SES, but when I select to send the email, it just automatically uses the QUEUE option and sends the email after the cron jobs kicks in.

Before, it just started immediately (obviously) as I clicked send, without queuing them.

These errors are showing in the log: No particular errors in the log. Email gets sent, only using the QUEUE option.

Steps I have tried to fix the problem:

  1. I’ve tried setting as QUEUE and sending, then resetting as SEND IMMEDIATELY to no avail. It always uses the QUEUE behavior.

  2. Checked my SES settings, but no errors, everything connects.

  3. Upgraded successfully to 3.2.4 and tried again, same behavior.

Any ideas?


It always asks to QUEUE the email, even though it’s set to SEND IMMEDIATELY