My Mautic version is: 2.16.0
My PHP version is: 7.0.33-1
Hello there !
I’m new to mautic and want to know more about forms.
I searched a lot on the forum and google but can’t find what i’m looking for so here i am.
My needs :
I want to create a mautic form ans use it to update my contacts informations from a remote website or from the unsubscribe page.
What i have done so far :
- i create a standalone form, i added a radio group to update the field “customers_newlsetter” (boolean type).
- i linked this form to a landing page.
- in my email i linked the landing page in the “Preference center page”.
- i created a campaign with this mail.
Problematic :
All went well, i received the email from my campaign, when i clicked on the “unsubscribe link” i was redirect to my landing page with my form displayed.
But when i post my form, the succes message pop, no error. but nothing updated, the custom field “customers_newlsetter” wasn’t update for my contact.
And it was kind of normal since no contact ID was post with my form.
My question :
How to associate a contact with a mautic form ?
- i need it in a case of unsubscribe but also if i linked a form on another website with script balises.
(the doc i read about it : https://mautic.com/help/forms/)
If someone had a suggestions it would be helpfull.
Thanks in advance for your help and sorry if the question was already asked, i didn’t find any related post to answered my needs.