Mautic Community Forums

Update Contact Form - Please Help !!!

Hi All,



I have a problem.



I created an initial form and I just ask the person’s email.



After confirmation I send a other form via email for this person to fill in with your name, city and state.



How do I update this contact? It’s not working.



Thank you all…

Hi All,

I have a problem.

I created an initial form and I just ask the person’s email.

After confirmation I send a other form via email for this person to fill in with your name, city and state.

How do I update this contact? It’s not working.

Thank you all…

@CircuitoCasa
What is your mautic version ?
Where you install mautic?
Your mautic self hosted or cloud?

Hi, @bizcrony

Mautic 2.11.0
Mautic installed in my serer
Amazon host

@CircuitoCasa catch me

@bizcrony What ???

@CircuitoCasa does anythings in error log , you can also connect me with email and etc , just check my profile if you like.

I dont have a log error but if u can please:

https://www.circuitocasa.com.br/como-vender-mais

insert one valid email and wait the email sequence. The last email has a link to u insert a new fields.

you’ll see the action form dont redirect and the page enter in loop.

Im waiting your comments… thanks a lot

@CircuitoCasa , i enter one my valid email id. Got confirmation email (It has also a something missing like - {unsubscribe_text}, {webview_text}). A part of it i clicked on confirmation page get redirect to confirmation page .But no form is appeared. Need to check your mautic email settings, configuration setting and also your overall mautic. So need to get connected first.

wait other 2 emails … the last email have a other form… my problem is there

@CircuitoCasa okey waiting for emails

@bizcrony News?

no any email yet

ok. ill try to resolve this… thanks a lot :wink:

good luck