Upgrade M3: Forbidden You don't have permission to access this resource

Product Support Mautic 3 - Install/Upgrade Support
1

From Beta 2.16.3 : i got error message Forbidden You don’t have permission to access this resource when i tried to upgrade to M3.

as i updated from 2.16.2 to 2.16.3 without ant issue, i do not understand !

Are they any changes to apply in permission rules ?

I am using last Bitnami image on top of aws

Thank’s in advance

2

Hi there,

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Your software
My PHP version is :
My MySQL/MariaDB version is (delete as applicable): MySQL/MariaDB version

Updating/Installing Errors
I am (delete as applicable): Installing / Updating
Upgrading/installing via (delete as applicable) : Web / Command Line

These errors are showing in the installer :

These errors are showing in the Mautic log :

These errors are showing in the upgrade_log.txt file (located in the root of your Mautic instance when an upgrade has been attempted - ensure you remove or redact any sensitive data such as domain names in the file path) :

Your problem
My problem is :

Steps I have tried to fix the problem :

3

Solved :slight_smile

htaccess.conf
1 / replace Require all denied by Require all granted
2 / Reboot
3 / upgrade to M3
4 / back htaccess.conf to Require all denied
5/ Reboot

  • Apache 2.4+

  • # Deny access via HTTP requests to all PHP files.

  • <FilesMatch "\.php$">

  •     **Require all denied**

  • </FilesMatch>

  • # Except those whitelisted bellow.

  • <FilesMatch "^(index|index_dev|filemanager|upgrade)\.php$">

  •     Require all granted

  • </FilesMatch>
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