Upgrade to 2.16.3 said its ok but not working

Product Support
1

Your software
My Mautic version is:2.16.3
My PHP version is:7.2

Your problem
My problem is:
Just upgraded using CLI from 2.16.0 to 2.16.3 and Mautic stopped working - I am getting this in the log file

These errors are showing in the log:
mautic.ERROR: PHP Notice: require(): Failed opening required ‘<my_path_here>/public_html/app/cache/prod/doctrine/orm/Proxies/__CG__Mau
ticPluginBundleEntityPlugin.php’ (include_path=’.:/usr/local/php/7.3/7.3.22-dh34/lib/php’) - in file <my_path_here>/public_html/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209

Any hints?

2

First hint: Your php version seems to be 7.3

3

Yes, tried with 7.3 but the same error getting with 7.2. 7.3 is supported by 2.16.x right?

4

has been looking for posts with similiat errors with /vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php - at line 209 and found one which suggested to run:
find . -type d -exec chmod 755 {} ;
find . -type f -exec chmod 644 {} ;

not sure if this was that, but now Mautic 2.16.3 is working.

5

setting appropriate file permissions