Mautic Community Forums

[Urgent Help Needed] The site is currently offline due to encountering an error.

Hi, I have been working with Mautic to setup my autoresponder, but suddenly I didn´t get access to Mautic and received this message on the website:

“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.

System administrators, check server logs for errors.”



When I go into the errors log, I get this one:

[2016-08-28 17:33:58] mautic.CRITICAL: Uncaught PHP Exception SymfonyComponentDependencyInjectionExceptionInvalidArgumentException: “The parameter “; left: 50” must be defined.” at /customers/5/d/c/haraldroine.com/httpd.www/mautic/app/cache/prod/appProdProjectContainer.php line 11354 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\InvalidArgumentException(code: 0): The parameter “;n left: 50” must be defined. at /customers/5/d/c/haraldroine.com/httpd.www/mautic/app/cache/prod/appProdProjectContainer.php:11354)"} []





I have no idea of what to do, can someone please help me?

-Harald

Hi, I have been working with Mautic to setup my autoresponder, but suddenly I didn´t get access to Mautic and received this message on the website:
“The site is currently offline due to encountering an error. If the problem persists, please contact the system administrator.
System administrators, check server logs for errors.”

When I go into the errors log, I get this one:
[2016-08-28 17:33:58] mautic.CRITICAL: Uncaught PHP Exception SymfonyComponentDependencyInjectionExceptionInvalidArgumentException: “The parameter “; left: 50” must be defined.” at /customers/5/d/c/haraldroine.com/httpd.www/mautic/app/cache/prod/appProdProjectContainer.php line 11354 {“exception”:"[object] (Symfony\Component\DependencyInjection\Exception\InvalidArgumentException(code: 0): The parameter “;n left: 50” must be defined. at /customers/5/d/c/haraldroine.com/httpd.www/mautic/app/cache/prod/appProdProjectContainer.php:11354)"} []

I have no idea of what to do, can someone please help me?
-Harald