Mautic Community Forums

UTF-8 characters

I try to create a list from a csv list with UTF -8 coding but Mautic doesn’t respect the commas or tildes and Mautic ignored characters . How I can upload the file in order to the contact names appear correctly in Spanish ?





This error appears in the log. Are both issues related?



[2016-05-03 11:02:43] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: “Malformed UTF-8 characters, possibly incorrectly encoded” at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php line 145 {“exception”:"[object] (InvalidArgumentException(code: 0): Malformed UTF-8 characters, possibly incorrectly encoded at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php:145)"} []



Thanks in advance

I try to create a list from a csv list with UTF -8 coding but Mautic doesn’t respect the commas or tildes and Mautic ignored characters . How I can upload the file in order to the contact names appear correctly in Spanish ?

This error appears in the log. Are both issues related?

[2016-05-03 11:02:43] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: “Malformed UTF-8 characters, possibly incorrectly encoded” at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php line 145 {“exception”:"[object] (InvalidArgumentException(code: 0): Malformed UTF-8 characters, possibly incorrectly encoded at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php:145)"} []

Thanks in advance

@victoria UTF-8 por el asunto de las tildes o acentos?

Sí, exporto en csv y los nombres de los contactos no me coge los acentos. Por ejemplo José Hernández me pone Jos Hern. Ya he comprobado la compatibilidad del fichero csv con utf-8 y lo he pasado por el bloc de notas y un editor de código.

@victoria try the solution @MxyzptlkFishStix have shared.