Mautic Community Forums

Web View of Emails Doesnt Show Graphics

The Mautic installation runs fine showing all graphics, also my emails show the graphics but admittedly I’m using the Base64 option so graphics are sent with my emails. This is obviously for emails that are actually sent - not example/sample emails which I know will not display at all.



Nothing is showing up in the mautic/app/logs either!



When I inspect a graphic element I see things like this: <img src="cid:6dc50ff26e896a3060b3026c03db2dfe@DOMAIN.com" so unfortunately that doesnt really give me any idea of where the actual graphics are coming from!



I suspect I have some sort of permission issue. Can anyone suggest any ideas of what I might try?


The Mautic installation runs fine showing all graphics, also my emails show the graphics but admittedly I’m using the Base64 option so graphics are sent with my emails. This is obviously for emails that are actually sent - not example/sample emails which I know will not display at all.

Nothing is showing up in the mautic/app/logs either!

When I inspect a graphic element I see things like this: <img src="cid:6dc50ff26e896a3060b3026c03db2dfe@DOMAIN.com" so unfortunately that doesnt really give me any idea of where the actual graphics are coming from!

I suspect I have some sort of permission issue. Can anyone suggest any ideas of what I might try?