Why do our emails end up in products category of Gmail?

Good day.
Is there a way to specify that our email is not a product email but a video / social media notification? Or even better, can we specify that it is a regular email so that it does not end up in the wrong category?

Hi,

I guess you are talking about Gmail.
The placement is decided by Google and it depends on your content / domain / past actions.

If you want to send normal emails, you can remove the bulk precedence (if you don’t know what that is, please search the web, there are tons of infos) from your email (you need to remove a line from the code in Mautic, won’t be a problem for a coder), and than if you really send super-low about of emails, you will be placed in the inbox (up to 100-200 emails / day).

If you send more, you’ll be sent to spam for falsely claiming that you are not sending bulk and you can destroy your domain/ip rep.

Good luck.
Joey

So from my current test, It seems that my email ended up in the products because I was using a pre-made template in the email building section. I ended up selecting a blank template and rebuilding our email template from scratch. it is now going into the regular inbox. I did not change any codes yet.

A different question, is there a way for me to save the email as a template so I can re-use it for future emails? The only way I can do that is by cloning an old email with the template.

Hi,

You can create a template with a bit of coding or clone the previous mail.
There are many tutorials on the interwebs, give it a duckduckgo.
My favorite is:

Joey

Hi Joeyk,

i want to remove line bulk precedence which file i need to look at ? i’m testing on local server pretty much all email goes to promotion or spam folder.
i have followed below link

no luck,

I’m sending less than 50 Email a day, most of them Regular plain Email, we don’t send news letter or bulk Email, all we send is regular plain text email.

below is my Email source
Delivered-To: andrewbhandari4040@gmail.com
Received: by 2002:a55:ba86:0:b029:af:715a:9623 with SMTP id w6csp2684099egf;
Sat, 19 Dec 2020 04:51:47 -0800 (PST)
X-Google-Smtp-Source: ABdhPJy2Brr6v24LbALh1mb2ywYmYpAnoO02dM3HPWKiKSoJFayYuqw4UO8BzulXH1OTt8AP5KdB
X-Received: by 2002:a25:e907:: with SMTP id n7mr11568948ybd.288.1608382307641;
Sat, 19 Dec 2020 04:51:47 -0800 (PST)
ARC-Seal: i=1; a=rsa-sha256; t=1608382307; cv=none;
d=google.com; s=arc-20160816;
b=Fi4S1h6JNmRGxnOefO5oBWy1oQzmGMi0rGYIWIBlUWabTWYJH1RcTl29a5oIqWNeaN
5GB19nPqdTyHcyytloxwmWz6MOz9csbQDNSyD2DH+RjKCpuwhcxPtfUZ1DvY2e3JB+gq
Rmy8zVyiKqJQa0bZ4kJzNL/KiO3SwwjoH31ymesT7FyZcti9MvpS+8NSuk+LIT8zDph8
ECr6C+D5Evb11i5qu1DyAhof0kxKs9fYnlr4dnAyS+oGcmto0/FrVl+fMBETAMYWMAH/
WH3FXSmK8FkvITpYZiIPV7d2pUjI5gRNrzcPawFoS01BJFiVmfADF4BD6gkjjjAhdkoU
fdPQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
h=feedback-id:list-unsubscribe:mime-version:to:from:subject:date
:message-id:dkim-signature:dkim-signature;
bh=ogzq+AHSXAYkNWrCp5u0fWGgKnztMH4GQWNrFCtNCK8=;
b=tFKg+YZJEPjtoNNMYgHPTwIA4AV+ClOpPRs9vmWD1OWC2T4rGVfS/gEU7n6uWBSudc
L8+9L2vaK6zfS2SlFuMbsxKLPKvA+u/H9LHsV+emcvJdLKhr0tOToUlf2ZyOJyXhRmKz
8p+r0tUoCBIXpQOiQb+7eDWVaxnMi0TRJ4e76ZF5LJombwD+FxsPhTijsdZlnpyOCfJh
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DxuuYsAsmFLpb35l8rcDab6CooBqvQjWi4JWmHNhEN7jqLcQzo0imMhQd5eojzecn9X3
ik/w==
ARC-Authentication-Results: i=1; mx.google.com;
dkim=temperror (no key for signature) header.i=@technologyofnepal.com header.s=2tqlijb6blzquplhwol27fuhfwepz26m header.b=cKZvV0SJ;
dkim=pass header.i=@amazonses.com header.s=kra23psoka5qyyh6gdejiiuof3nluwuz header.b=KXyg+HhI;
spf=pass (google.com: domain of 010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com designates 23.251.226.9 as permitted sender) smtp.mailfrom=010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com
Return-Path: 010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com
Received: from e226-9.smtp-out.us-east-2.amazonses.com (e226-9.smtp-out.us-east-2.amazonses.com. [23.251.226.9])
by mx.google.com with ESMTPS id d5si8212944ybe.237.2020.12.19.04.51.47
for andrewbhandari4040@gmail.com
(version=TLS1_2 cipher=ECDHE-ECDSA-AES128-SHA bits=128/128);
Sat, 19 Dec 2020 04:51:47 -0800 (PST)
Received-SPF: pass (google.com: domain of 010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com designates 23.251.226.9 as permitted sender) client-ip=23.251.226.9;
Authentication-Results: mx.google.com;
dkim=temperror (no key for signature) header.i=@technologyofnepal.com header.s=2tqlijb6blzquplhwol27fuhfwepz26m header.b=cKZvV0SJ;
dkim=pass header.i=@amazonses.com header.s=kra23psoka5qyyh6gdejiiuof3nluwuz header.b=KXyg+HhI;
spf=pass (google.com: domain of 010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com designates 23.251.226.9 as permitted sender) smtp.mailfrom=010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=2tqlijb6blzquplhwol27fuhfwepz26m; d=technologyofnepal.com; t=1608382307; h=Message-ID:Date:Subject:From:To:MIME-Version:Content-Type:List-Unsubscribe; bh=ogzq+AHSXAYkNWrCp5u0fWGgKnztMH4GQWNrFCtNCK8=; b=cKZvV0SJReMIAXPDOHcIjkUswL2qmWFfNn2HpnUVPWR0STHBzbkmvNDBDxEjq+Md 8KOdcGXNPMJay8kunSqdKdmx5WFHjobMKG0keIUh0B2Z8wW1sPq4fVDnkDWM3oeML4+ Od8BZT0vC6ExJUcFQ5LVJ9+laTT9dJDhQoTPwnpg=
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=kra23psoka5qyyh6gdejiiuof3nluwuz; d=amazonses.com; t=1608382307; h=Message-ID:Date:Subject:From:To:MIME-Version:Content-Type:List-Unsubscribe:Feedback-ID; bh=ogzq+AHSXAYkNWrCp5u0fWGgKnztMH4GQWNrFCtNCK8=; b=KXyg+HhIGdx7uH5yWxl1Zd1aPCTZdu7tsjCQlZTgmyJCm4dV8h7oqwR+b7VWsJkA S6s1CnSvegdSGMNs5ZMyOj56mt1IDmonoRCMxNXj+HwVqkoIO8LMPBPQWyL9tCA+e+o caMYTpuU3i3ztoGhQx5pMiEpZNBwAukF9540nWFQ=
Message-ID: 010f01767b0e5ac3-2fab5ac5-aeee-49fc-a892-3bc13dbf36db-000000@us-east-2.amazonses.com
Date: Sat, 19 Dec 2020 12:51:47 +0000
Subject: uu
From: Tej Bhandari info@technologyofnepal.com
To: Sapana Limbu andrewbhandari4040@gmail.com
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="=swift_1608382303_72b3265b5263f7cbd8c8d83db1dd1968="
List-Unsubscribe: https://technologyofnepal.com/crm/stives/email/unsubscribe/5fddf75f439a0934549844
X-SES-Outgoing: 2020.12.19-23.251.226.9
Feedback-ID: 1.us-east-2.oWAwYGaKng2vhLj0ETuAQbQ60j4Hd4LRht4LIq2qexQ=:AmazonSES

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hj

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Hey, unsub header and bulk tag is not all your inboxing depends on. It is one of the factors but far from all. Maybe your content sounds like a promo.
Maybe you are only sending promo emails and no transactional.

Btw -how can you test inboxing locally?

If you really serous about inboxing, get a tool like glockapps.

Hi Joeyk,

I’m testing Mautic,
how can i make sure if i’m sending promo email or transactional email ?
does Mautic by Default send email out as Promo email? or transactional email ?
if it sends promo email how can i turn off ?