2.2.1 Installation Fails

Product Support
1

Hi,

Attempting clean install of Mautic 2.2.1 (downloaded from mautic.org).



Getting following error:

[05-Nov-2016 06:59:31 UTC] PHP Fatal error: require(): Failed opening required ‘/home/fwsadmin/public_html/mautic/app/cache/prod/doctrine/orm/Proxies/__CG__MauticUserBundleEntityRole.php’ (include_path=’.:/usr/local/php70/pear’) in /home/fwsadmin/public_html/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 209

[05-Nov-2016 06:59:50 UTC] PHP Fatal error: Class ‘SymfonyBundleFrameworkBundleTemplatingHelperFormHelper’ not found in /home/fwsadmin/public_html/mautic/app/bundles/CoreBundle/Templating/Helper/FormHelper.php on line 18

[05-Nov-2016 07:00:01 UTC] PHP Fatal error: Class ‘SymfonyBundleFrameworkBundleTemplatingHelperFormHelper’ not found in /home/fwsadmin/public_html/mautic/app/bundles/CoreBundle/Templating/Helper/FormHelper.php on line 18



I’ve twice uploaded via ftp to try to make sure all files have been copied over.



Any suggestions?

Thanks,Eddie

2

Hi,
Attempting clean install of Mautic 2.2.1 (downloaded from mautic.org).

Getting following error:
[05-Nov-2016 06:59:31 UTC] PHP Fatal error: require(): Failed opening required ‘/home/fwsadmin/public_html/mautic/app/cache/prod/doctrine/orm/Proxies/__CG__MauticUserBundleEntityRole.php’ (include_path=’.:/usr/local/php70/pear’) in /home/fwsadmin/public_html/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 209
[05-Nov-2016 06:59:50 UTC] PHP Fatal error: Class ‘SymfonyBundleFrameworkBundleTemplatingHelperFormHelper’ not found in /home/fwsadmin/public_html/mautic/app/bundles/CoreBundle/Templating/Helper/FormHelper.php on line 18
[05-Nov-2016 07:00:01 UTC] PHP Fatal error: Class ‘SymfonyBundleFrameworkBundleTemplatingHelperFormHelper’ not found in /home/fwsadmin/public_html/mautic/app/bundles/CoreBundle/Templating/Helper/FormHelper.php on line 18

I’ve twice uploaded via ftp to try to make sure all files have been copied over.

Any suggestions?
Thanks,Eddie

3

Hi
you’ve got an ssh-access to the server? If so, try:

curl https://gist.githubusercontent.com/katzueno/77b18eb0aa6acca1678bc851572f8874/raw/5ed4c1c648cf7c0d915f6b322ac469f7e003815c/install-mautic-cloud9.sh | bash
sh install-mautic-cloud9.sh

/usr/local/bin/php5-56LATEST-CLI composer.phar install

Then go tzo the Website and pray, that the assitant works…

Installing Mautic is rubbish so far :frowning:
olaf