Anonymous Tracking

Product Support
1

Hello again.

I created a HTML to test the lead tracking on this link http://secure.doohnow.com/teste.html

So, how we can see, there is a IMG with this:



http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F



But the data collected always comes as an anonymous request.

Am I doing something wrong?

teste.png



PS: This test was done on an external server.

Thank you for your assistance.

2

@kuzmany2 your solution solved my issue.
@ramez_rafla I have not tested your solution.

Thank you both!
Have a great day!

3

Hello again.
I created a HTML to test the lead tracking on this link http://secure.doohnow.com/teste.html
So, how we can see, there is a IMG with this:

http://marketing.doohnow.com/mtracking.gif?email=edelciomolina%40gmail.com&name=Edelcio&firstname=Edelcio&title=Home&url=https%3A%2F%2Fsecure.doohnow.com%2Fhome%2F

But the data collected always comes as an anonymous request.
Am I doing something wrong?

PS: This test was done on an external server.
Thank you for your assistance.

4

Leads become non-anonymous after a form is submitted

5

Hi,

try enable “Publicly updatable” in Manage Fields for each field which you want edit thorugh params.

More https://www.mautic.org/docs/leads/lead_monitoring.html

6

With both 1.2.1 and now 1.2.2 I am using a similar posting of data for three other fields I added manually, they are set to publicly updatable, but will not update, they are not updating either anonymous or known leads

7

I tested it on 1.2.2 with publicly updatable firstname field and i the firstname field value has changed to the value in the tracking pixel query. How does your tracking pixel URL looks like?

8

/mtracking.gif?page_url=https%3a%2f%2fwww.mywebsite.com/calculators/bmi&gender=Male"

9

I created those lead fields, made them publicly updatable, created a HTML page with this content:

<html>
    <body>
        <img src="http://localhost/mautic-github/mtracking.gif?firstname=trackingtest3&page_url=https%3a%2f%2fwww.mywebsite.com/calculators/bmi2&gender=Female" />
    </body>
</html>

Opened anonymous browser (maybe that’s the problem. Read https://www.mautic.org/docs/pages/troubleshooting.html ), accessed the HTML page. Then I searched in Mautic for lead called “trackingtest3” and it has the values filled in. I also tested updates of those values and it worked fine.