Mautic Community Forums

Anonymous user ID

Please advise how to unite sessions from one IP / cookie under one ID



In the screen, you can see 3 hit from the same IP address identified as different IDs.

https://db.tt/izP5p71lBH


Please advise how to unite sessions from one IP / cookie under one ID

In the screen, you can see 3 hit from the same IP address identified as different IDs.
https://db.tt/izP5p71lBH

Can anyone help?

You might want to try the suggestion hereā€¦

https://www.mautic.org/community/index.php/7879-one-ip-address-creates-multiple-contact/p1#p23796

Dan