Another campaign question

I schedule two different campaigns to go out any given Wednesday at 9:30 and 11:00 am.

The 9:30 am doesn’t go out; the 11:00 am triggers successfully.

What could be the reason? Where to look?


I have 2 questions for you:

  1. How often you run your crons?
  2. Can it be caused by server time / user time difference?

Thanks Joey.

0,15,30,45 mautic:segments:update --batch-limit=500
5,20,35,50 mautic:campaigns:update --batch-limit=500
10,25,40,55 mautic:campaigns:trigger --batch-limit=500
*/1 mautic:emails:send -limit=300

Time on server, mautic and user all coincide.

Some campaigns go out without a hitch and others just refuse to trigger, until I delete and recreate them.

Do the campaigns have to be set to the minute of the campaign:trigger?

Any help would be much appreciated.