My Mautic version is: 4.49
My PHP version is: 7.433
My Database type and version is: 8.0.28 and MYSQL
My problem is:
We have created a segmented email containing a link that directs recipients to a webpage housing a Mautic form. Within this Mautic form, we’ve incorporated an action where upon completion of the form and clicking the download button, a PDF(asset) should initiate its download. Unfortunately, this functionality is not operating as intended on desktops; however, it is functioning correctly on mobile devices.
We’re encountering an issue where the PDF isn’t downloading to the desktop upon clicking the download button. Although the process is successful on mobile, desktop users are experiencing difficulties with this action.
Would you like assistance in troubleshooting and resolving this discrepancy to ensure the PDF download works seamlessly across all platforms, including desktop devices?